Privacy Policy
Royale Psychic Reading Room Pty Ltd (ABN 88 627 805 252)
1. Definitions
This Privacy Policy is issued by Royale Psychic Reading Room Pty Ltd (“Royale Psychic Reading Room”, “we”, “us”, “our”).
Users of our website and services are referred to as “users”, “clients”, “visitors”, or “you”.
2. Our Commitment to Your Privacy
We value your privacy and are committed to safeguarding your personal information. This Policy outlines how we collect, use, store, and disclose information in accordance with Australian privacy obligations.
3. Information We Collect
3.1 Non-Personal Information
When you visit royalepsychicreadingroom.com.au, we collect non-identifying data such as:
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most frequently visited pages
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visit duration and session frequency
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general browsing behaviour
This information is aggregated and non-personal. It helps us improve website design, navigation, and user experience.
3.2 IP Addresses
Our servers automatically log your IP address to assist with:
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diagnosing technical issues
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security monitoring
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managing website usage
3.3 Cookies & Applets
We use cookies to:
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streamline your browsing experience
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store user preferences
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provide relevant content
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track website navigation patterns
You may disable cookies through your browser settings; however, certain features may not function correctly.
4. Third-Party Analytics
We use Google Analytics to better understand how visitors use our website. Information collected may include:
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page views and impressions
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unique visitor counts
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average time spent on site
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common entry and exit pages
This aggregated, non-personal data is used to analyse and improve our website.
5. Online Purchases
When purchasing a Psychic Reading or related service, you must provide:
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First Name
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Last Name
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Address
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Phone Number
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Email Address
These details allow us to confirm and contact you regarding your appointment.
We are legally required to store purchase records for seven (7) years for tax compliance.
6. Communications from Royale Psychic Reading Room
If you contact us or make a purchase, we may contact you via phone, SMS, or email to:
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confirm purchases
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confirm or update appointment details
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respond to enquiries
7. Access to Your Information
We retain limited personal information for accounting and administrative purposes.
You may request to:
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access the information we hold about you
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request correction
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request deletion (where legally permitted)
Requests can be submitted via our website.
8. Disclosure & Data Transfers
8.1 Service-Related Disclosure
We may provide your contact details (First Name, Last Name, Email, Phone, Address) to third parties such as:
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the psychic or practitioner you booked with
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payment processors (e.g., Commonwealth Bank)
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administrative or technical service providers
Your information is disclosed solely for purposes related to your appointment or transaction.
By providing your personal details, you consent to these disclosures.
8.2 Third-Party Use
Once your information is transferred to a third-party reader or contractor, we are not responsible for how they use or store your details.
9. Privacy Policy Updates
This Policy may be updated occasionally. The most current version will always be available on our website.
10. Contact Us
For questions regarding this Privacy Policy or your personal information, please submit an enquiry via our website contact form.
11. Alternative Formats
If you require this Privacy Policy in a different format for accessibility reasons, we will provide it upon request.